State Farm® Insurance Agent Thad Hamilton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carissa Seretta
July 12, 2024
"Everyone at this office is amazing, kind, and helpful! I had to do back to back claims and they were so kind and understanding! They even let me cry on the phone over it all! 100% would recommend!"
"Thank you, Carissa!"
Jen Schott
May 14, 2024
"Ryan Kellogg from Thad Hamilton's office was so very helpful and extremely patient with me. He explained everything and made the process very easy to switch from our previous insurance company. They saved us over half on our auto insurance, which is pretty amazing in today's economy. We highly recommend Ryan and State Farm!"
"Thank you, Jen, we appreciate you giving us a shout-out! "
stephanie buck
May 9, 2024
"They always take time to make me feel valued and take time to ensure that I have the best policy/product that meets my needs. Life long customer! Jill in the office is amazing!"
"Thank you, Stephanie! You have been with us a lot of years, and we really appreciate you!"
Jimmy Judevine
April 23, 2024
"Continued exceptional service from an outstanding team!!! Thank you all for everything you do to make life easier!!!! 🤘🤘🙏🙏"
"Thanks for the words Jimmy! And thank for you for all the years you've been with us. We appreciate you! "
Samantha
April 11, 2024
"I’ve been a customer of Thad’s for years. Thad and his team provide quick responses to questions, make recommendations, and truly care about their customers. I appreciate the above and beyond service that I always receive."
"Thank you Samantha!"
Matt Grimes
March 15, 2024
"State Farm in Papillion is the definition of compassion for their customers. I was stuck out of town in a complex situation and Kathy was there for me every step of the way. I was stressed beyond words and she went above and beyond to reassure me everything was going to work out. She walked me through everything. It was a great feeling knowing companies still care and go out of their way. Thank you"
"We appreciate your words Matt. Kathy goes above and beyond for our customers. Thank you for recognizing her excellence!"
Ian Thatcher
February 7, 2024
"I have always been treated with nothing but respect and understanding when dealing with Kathy or Jill. Always helpful, always prompt, always providing options for my issues, and always understanding. Their customer service is the best I’ve ever had from an insurance company. I even ended up getting my car loan through them."
"Thank you Ian, we really appreciate it!!"
Amanda Cornell
January 5, 2024
"Excellent legit customer service very compassionate about their clients"
"Thank you Amanda!"
Michael Garman
January 3, 2024
"If you're shopping insurance for home, auto, or both definitely give Thad Hamilton State Farm Agency in downtown Papillion a try. I dealt with agent Ryan Kellogg from start to finish and the service was first class. Initial coverage comparisons and options were quick and concise. Followup questions and policy changes and enhancements happened at my pace via a combination of emails and phone calls in a timely manner but not pushy, very friendly and polite. Same goes for the closing with one last comprehensive review of policy coverages and highlights that was very informative. Any questions that I had were quickly answer and explained. This was all accomplished by emails and scheduled phone calls. I didn't need to go to their office once even though I only live less than 5 minutes away. And best of all great coverage at a more than competitive price. And no this is not a paid ad."
"Thank you for your words Michael, we really appreciate you writing about your experience! Thanks again!!"
Sarah Henderson
December 26, 2023
"Sent an email/online request. Was emailed and called next morning first thing! Ryan was beyond helpful, quick turnaround, correct information, and always answered the phone!"
"Thank you, Sarah!!"
Terry Maassen
November 30, 2023
"The staff is very friendly and helpful. I was searching for quotes on my insurance bundle and Ryan was very thorough in getting the best coverage for premiums paid. He was very professional in answering all my questions. I would highly recommend Thad Hamilton as your insurance agent to anyone."
"Thanks Terry, and welcome to our Agency!"
Tyler Moore
October 26, 2023
"The staff at this office is so friendly and helpful! I appreciate them always being available and supportive with any questions I may have. Great doing business with people who care! I Highly recommend!"
"Thank for the shout out Tyler! We have always sincerely enjoyed working with you and your family! Take care."
Travis Silvey
October 13, 2023
"Ryan was awesome to work with. Very knowledgeable. Made the process of moving all of my policies very easy."
"Thanks for coming our way for your policies Travis, we appreciate it! Ryan has been with the team a number of years and does great work putting insurance plans together. Thank you again!"
Katrina Bartley
October 11, 2023
"Kathy in Thad's office has been so helpful with my questions and billing on my policy. When my son bought a new truck, she made the process of switching insurance over so easy. Thank you Kathy for all your hard work!!!"
"Thank you Katrina, we appreciate your words!"
Rob Steele
September 20, 2023
"Thad and his team have been super helpful for me setting up new insurance! Didn't try to "oversell" me and answered every question I had. Highly recommend!"
"Thank you Rob!"
Amy Nichols
September 18, 2023
"I was referred to this agent and it was so easy to transfer my auto and home policies. Ryan was very friendly and helpful."
"Thank you for insuring your home and Car with us Amy! We appreciate you!!"
Sb Brock
September 14, 2023
"Had a great experience with Ryan Kellogg with Thad Hamilton-State Farm. I was shopping for more cost competitive home and auto insurance and was very impressed with Ryan's professionalism and follow-thru from the first text message and the entire process. Great customer service and attention to my needs... Not to mention saving a lot of money by making the switch. I strongly recommend reaching out to Ryan / Thad Hamilton State Farm for competitive quotes and pleasant experience."
"Wow, thank you for that and welcome to our agency! "
D.C. Lutz
August 28, 2023
"The crew in this office is fantastic. My questions are always answered and typically faster than I expect. This group of folks has gone above and beyond to take care of our insurance needs-, even checking in when I have not responded to automated requests, like odometer readings, for their "Drive Safe and Save" program. I would highly recommend the office of Thad Hamilton as the place to start your search for some solid coverage (you should probably end it there, too)."
"Wow, thank you for that! We really appreciate it!"
MSB
August 16, 2023
"So much better than the previous insurance. Best you can get"
"Welcome! And Thank You for letting us be your insurance agency! "
Zach S
July 23, 2023
"Ryan was wonderful in helping set up our new homeowners insurance!"
"Thanks Zach! We appreciate you starting your home and auto insurance with us!"
Dulce DuTemple
July 17, 2023
"My husband had been with Thad for a long time, before I came around. When we got married he said I should go onto his policy. I can say from the first conversation I had with Jill, it's been nothing but an amazing experience. From the beginning, I've always been well informed of all of my options and what they recommend, but it's never been a pushy sale type of conversation. I have been with them for 9 years now and wouldn't go elsewhere. Everyone in the office is amazing, knowledgeable and they care about everyone of their customers. No matter how big or small of a question I have, I know I can always get the answers I need. I can honestly say regardless if it's something small like adding or changing a vehicle. Something bigger like life insurance, personal article, homeowners or renters insurance, I wouldn't go elsewhere. Thad and his team have always taken very good care of us."
Joanna Alexander
July 12, 2023
"A much appreciated quick response to my needs! Thank you State Farm!"
"Thank you Joanna!"
Scott Jones
July 11, 2023
"Very friendly and very fast at returning calls ths for all your help"
"Thank you Scott! "
Kim Stangl
July 6, 2023
"Just switched over our cars and got a great rate! Ryan was great to work with and made it very easy!"
"Thanks Kim, and welcome! we appreciate you coming our way on your car insurance!"
Kelly Conklen
July 6, 2023
"Great customer care! Very knowledgeable and friendly."
"Thank you Kelly! We appreciate you and your family!"