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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan DeTavernier

August 24, 2026

5  out of  5
rating by Dan DeTavernier
"Awesome response to any questions or issues related to billing or adding things to our policy's."
We responded:
"Thanks Dan! We appreciate your business and longevity with our office!"
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I.L. M

August 23, 2026

5  out of  5
rating by I.L. M
"Emily @ Thad Hamilton helped me with new home and auto insurance when our old insurance had become unreasonably high despite no accidents or claims. She was very informative and honest and told me of the benefits with State Farm, which I really appreciated. I’d recommend her to others looking new insurance!"
We responded:
"Thank you for the 5-star review & shoutout! We appreciate you coming our way for insurance! "
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Miranda Hale

August 21, 2026

5  out of  5
rating by Miranda Hale
"Ryan was very helpful and kind. He helped me reduce my rates by $80 and helped me switch to state farm!"
We responded:
"Thank you for the review, Miranda!! We're thrilled to help with all of your insurance needs!"
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Joanna Schrock

August 17, 2026

5  out of  5
rating by Joanna Schrock
"Knowledgeable, quick and very helpful!! Emily made the transition process incredibly easy and I'm saving money!!"
We responded:
"Thanks for the 5-stars, Joanna! Reach out anytime with any questions or concerns."
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Susan Newman

August 17, 2026

5  out of  5
rating by Susan Newman
"They were not pushy they were very polite n caring n alot cheaper than my other insurance company"
We responded:
"Thank you for the review! We're always happy to provide exceptional service!"
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Shelly lee

August 14, 2026

5  out of  5
rating by Shelly lee
"We applied for a quote online and received a response back via email from Ryan. He was professional, knowledgeable and easy to work. We received a better rate than I thought we would. Thank you!"
We responded:
"Thanks for that shoutout, Shelly, and thanks for coming our way! "
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Jayden Lincoln

August 13, 2026

5  out of  5
rating by Jayden Lincoln
"Ryan was great. Really big help"
We responded:
"Thank you for the review, Jayden!"
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Jeffry Morrissette

August 12, 2026

5  out of  5
rating by Jeffry Morrissette
"Been with State farm for 37 years, Thad for a good number of those years. He and his office folks are always happy to help and are very responsive. Great crew, happy with how they have treated us."
We responded:
"We love having you as a customer, Jeff! Thanks for your business and trust in us!"
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Frank Phillips

August 10, 2026

5  out of  5
rating by Frank Phillips
"Emily was great"
We responded:
"Thank you for the 5 stars, Frank! "
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Julie Paz

July 18, 2026

5  out of  5
rating by Julie Paz
"I cannot recommend Emily highly enough! Switching insurance was such an easy and positive experience because of her. She was incredibly thorough, knowledgeable, and took the time to explain everything so I understood my options without ever feeling rushed.

Emily is not only professional but also genuinely friendly and personable, making the entire process feel comfortable and stress-free. Thanks to her, I was able to cut my car insurance premium in half while also bundling my renters insurance and saving significantly there as well.

Her communication was outstanding from start to finish…..prompt, clear, and always willing to answer my questions. I’m beyond impressed with the savings, the service, and the overall experience. I’m so glad I made the switch and would highly recommend Emily to anyone looking for exceptional customer service and better insurance rates!"
We responded:
"Wow, thank you so much Julie! We are happy you came our way. Don't hesitate to reach out anytime!"
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Stacey Lee

July 17, 2026

5  out of  5
rating by Stacey Lee
"I worked with Ryan and he was wonderful. I got a better policy for both home and car and it cost me less than what i was paying before so i was able to add a whole life insurance policy and it was still less than what i was paying."
We responded:
"Thank you Stacey! We love being able to fully insure your needs and save you some money in the process. Reach out anytime!"
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Nate Chandler-Smith

July 17, 2026

5  out of  5
rating by Nate Chandler-Smith
"Moving back to Nebraska from out of state. Ryan helped me save $$$ while ensuring my coverage was appropriate. Never felt like he was selling. Highly recommend."
We responded:
"Thank you for that great review, Nate! We're happy to have you, and welcome back to Nebraska! "
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Torbin Snyder

July 1, 2026

5  out of  5
rating by Torbin Snyder
"Ryan helped me get started on a new policy with state farm and helped me save $$$$! He was super professional and friendly on the phone and made the switch easy."
We responded:
"Thank you for the review! Don't hesitate to reach out anytime you have a question! "
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Nina Stanton

June 23, 2026

5  out of  5
rating by Nina Stanton
"I have always had good care through State Farm and this branch specifically. My questions are answered timely and I am given the support I need! I would recommend utilizing them!"
We responded:
"Thank you so much for the 5 stars, Nina! We're always happy to be here for anything you need! "
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Joey Larsen

June 11, 2026

5  out of  5
rating by Joey Larsen
"Emily was quite helpful 6/5"
We responded:
"Thank you for the review, Joey!"
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Emily

June 5, 2026

5  out of  5
rating by Emily
"I applied for a quote online and was reached out to via email right away. I called in to ask a few questions and Emily was super helpful! I ended up leaving Progressive after 6 years because State Farm had so much more to offer as far as coverage and at a much lower price. The team at Papillion is super nice and friendly! Another perk? No weird AI/IVR system. You actually get to talk to real people immediately."
We responded:
"Thank you for the review, Emily! We're so happy to have you come our way. Reach out anytime you need anything! "
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Demetria Carman

June 2, 2026

5  out of  5
rating by Demetria Carman
"Emily was very friendly and helpful. She went over all coverages with me and made sure they met my needs."
We responded:
"Thank you for the review! We're happy to serve your insurance needs!"
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Josh Wigginton

May 18, 2026

5  out of  5
rating by Josh Wigginton
"I worked with Ryan to review my current insurance coverage and found that savings that really added up for my family. I also was able to increase coverage on my home and still save money. Ryan made it extremely easy and was very helpful in making sure I understood all my coverage options."
We responded:
"Thank you Josh! Home insurance coverage is very important to us here and we're so glad we could help you save in the process. Reach out anytime with any questions or concerns!"
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Rick Bultez

May 13, 2026

5  out of  5
rating by Rick Bultez
"Been a customer for over 12 years wouldn’t go anywhere else. Everyone in the office has been very pleasant to deal with. I refer many people to Thad due to his customer service."
We responded:
"Your business is much appreciated, Rick! Thank you for the review!"
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Alyssa Zajac

May 6, 2026

5  out of  5
rating by Alyssa Zajac
"Makayla and the team are extremely helpful answering any questions we have. Responsive and quick to help us make changes to our policies. Overall great service and great insurance."
We responded:
"Thank you Alyssa! We're always happy to help. We appreciate your business!!"
Profile photo of Abi Croskey

Abi Croskey

May 4, 2026

5  out of  5
rating by Abi Croskey
"Emily at the Papillion State Farm office was amazing to work with! She made everything super easy and had all the information ready for me, so I barely had to do a thing. Best of all, they’re saving me hundreds each month on my car insurance and homeowners. Highly recommend—thanks again for all your help!"
We responded:
"Wow Abi, thank you for such a great shoutout! Emily is a rockstar at what she does. Reach out anytime you need anything! "
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andrew dibelka

April 24, 2026

5  out of  5
rating by andrew dibelka
"Thad, Emily and the whole team are excellent.
I had not changed insurance companies in many many years and they helped walk me through the process and made it exceptionally easy. On top of that they were able to get me excellent coverage and a great deal!"
We responded:
"Thank you for that great shoutout, Andy! We're happy you came our way! Don't hesitate to reach out with any questions at any time."
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Jamie Drew

April 22, 2026

5  out of  5
rating by Jamie Drew
"Kathy (Thad Hamilton Branch) has been my agent for a decade and always been there when policies need updates or for general questions as the family has grown. I really had another outstanding experience (not that I had any doubt) this time on becoming a first time home owner. She went out of her way to make sure I had all the max discounts, plenty of coverage for every detail of the property and worked directly with my lending team to take some of the burden off that comes with closing on a new home. Would highly recommend the branch and Kathy!!!"
We responded:
"Thank you for the shoutout, Jamie! It's an honor to be able to service policies with tenure as long as yours! Reach out anytime!"
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Melissa Covrig

April 21, 2026

5  out of  5
rating by Melissa Covrig
"Kathy was wonderful to work with! She helped me navigate some recent insurance changes, provided clear explanations, and worked hard to find us meaningful savings. I received terrific customer service throughout the process and truly felt valued as a customer. Highly recommend!"
We responded:
"Thank you for the shoutout Melissa! We are happy to provide any clarity and solutions that we can. Don't hesitate to reach out anytime! "
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Mad Wolf

April 12, 2026

5  out of  5
rating by Mad Wolf
"I got car insurance that is better than I had before and saved over 35 dollars a month. Thad is a very nice man, and came to greet me and welcome me while I was visiting with an agent on site. I look forward to working with this agency for all my insurance needs."
We responded:
"Thank you! We appreciate your business! "