State Farm® Insurance Agent Thad Hamilton

"There’s not a single person in this office that isn’t always willing to help out whenever I need them! I’ve been with Thad for over 20 years and he’s always been there when I’ve needed him. Thad and his team are truly amazing and why I’ve stayed with him, even after moving across town."

"Jill always takes care of whatever I need promptly. I appreciate the great customer service!"

"Quick and competitive quotes along with friendly staff!"

"The team always takes good care of our claims."

"We recently switched insurance companies, and are just amazed at how lucky we are to have found Thad Hamilton and State Farm Insurance. Just a few months after switching insurance companies, I was involved in a accident and my vehicle was totaled. The Thad Hamilton team were absolutely amazing to work with. They went out of their way to ensure We were taken care of, helping us navigate the process, and ensuring everything was covered 100%. We are absolutely thrilled with the customer service they provide everytime we call them!! I have never actually met them yet face to face, but they treated us like family from day one! Thank you team Hamilton!, We appreciate you and we highly recommend The Thad Hamilton Agency for your insurance needs!!"

"Working with Ryan Kellogg at State Farm was an outstanding experience. From start to finish, Ryan exemplified professionalism, expertise, and exceptional customer service. He provided me with multiple options for homeowners, automobile, and umbrella policies, ensuring I had a comprehensive understanding of each. Ryan was incredibly timely in his responses and went above and beyond to address my unique needs with a level of care and attention that’s rare to find. What impressed me most was his ability to explain everything in clear, factual terms, backed by his deep technical knowledge. He took the time to listen to my concerns and tailor his recommendations to suit my circumstances perfectly. It’s clear that Ryan genuinely prioritizes his clients and their best interests. If you’re looking for someone who combines expertise with a personal touch, I highly recommend working with Ryan. He made what could have been a complicated process seamless and stress-free, leaving me confident and well-protected with my insurance choices."

"I am so happy at Thad Hamilton’s State Farm Agency. I have been with him for years. He and his assistant Jill, are always so kind and efficient. I love working with both of them! If you’re looking for a great insurance agency and a great company, this State Farm agency is what you’re looking for! Thad will treat you right!"

"Overall, I’ve been very happy with my experience with Thad Hamilton and Kathy Downing. They are always quick to reply to a message, answer my calls, and are always helpful to help with any questions I have. I absolutely would recommend them to anybody looking for a great insurance agent."

"Kathy was such a help in getting me set up with a homeowners policy! They were very reasonable with pricing and got me out of a bind. Would recommend these folks to anyone looking for homeowners or any other kind of insurance!"

"I left State Farm awhile ago because of price. I am back now because of the service Thad's team provides. Lower costs sometimes come with horrible customer service which i found out, but here you get GREAT service!"

"So far all my interactions with State Farm, specifically Thad Hamilton and Makayla Winner, have been supreme! Ill send them an email with a question and within that same day I will get a responce with exactly what I need, they are fast and reliable. Couldn't ask for better customer service!!"

""I just want to really recommend this agency! Ryan was very courteous to deal with and he answered all my questions quickly. I also signed up for Renters Insurance and the price was still cheaper than my previous carrier - which only had full coverage (no renters). Thank you so much!""

"They were so easy to work with and they saved me tons of money!! I would recommend them to everyone!!"

"Makayla helped me so much! She saved me money from my last insurance and made the transition as seamless as possible."

"I just want to recommend this agency, Ryan was very courteous and answered all my questions when obtaining my car insurance, in addition to having a very good price. Thank you."

"I always have a great experience when working with the folks in this office! They are great people who really care and answer any questions I might have. Thank you again! I appreciate your support. The staff at this office is so friendly and helpful! I appreciate them always being available and supportive with any questions I may have. Great doing business with people who care! I Highly recommend!"

"I had an interesting situation. I had to file a claim on a car that was deemed a total loss. I was offered an amount for the claim that was fair, and I took it. Based on that amount; while waiting for the money, I purchased another car based on the amount I was set to receive. Several days later I was sent another settlement for a much lower amount. In processing the claim, State Farm (claims department in Arizona) interpreted the title incorrectly. This did not sit well with me or Thad and his staff. Before I had even called Thad, he was already working on getting this fixed. Even on his day off, calling people higher up, explaining my situation and what transpired. Working tirelessly to fix what was a gut-wrenching experience for his customer. Within hours, I received a phone call from a major supervisor who apologized for this and told me they were going to reinstate the original amount. Within a few minutes I was sent links to input my info to receive the original settlement amount. One of the best parts of his office is people actual answer the phone. The people who answer the phone can get you the information you need. Always refreshing. Thad and his staff refused to accept this mix up and did not stop until it was resolved."

"Everyone at this office is amazing, kind, and helpful! I had to do back to back claims and they were so kind and understanding! They even let me cry on the phone over it all! 100% would recommend!"

"Ryan Kellogg from Thad Hamilton's office was so very helpful and extremely patient with me. He explained everything and made the process very easy to switch from our previous insurance company. They saved us over half on our auto insurance, which is pretty amazing in today's economy. We highly recommend Ryan and State Farm!"

"They always take time to make me feel valued and take time to ensure that I have the best policy/product that meets my needs. Life long customer! Jill in the office is amazing!"

"Continued exceptional service from an outstanding team!!! Thank you all for everything you do to make life easier!!!! 🤘🤘🙏🙏"

"I’ve been a customer of Thad’s for years. Thad and his team provide quick responses to questions, make recommendations, and truly care about their customers. I appreciate the above and beyond service that I always receive."

"State Farm in Papillion is the definition of compassion for their customers. I was stuck out of town in a complex situation and Kathy was there for me every step of the way. I was stressed beyond words and she went above and beyond to reassure me everything was going to work out. She walked me through everything. It was a great feeling knowing companies still care and go out of their way. Thank you"

"I have always been treated with nothing but respect and understanding when dealing with Kathy or Jill. Always helpful, always prompt, always providing options for my issues, and always understanding. Their customer service is the best I’ve ever had from an insurance company. I even ended up getting my car loan through them."

"Excellent legit customer service very compassionate about their clients"