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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Latenser

June 19, 2025

5  out of  5
rating by Paul Latenser
"Ryan was very responsive to my multiple policy insurance request. They provided a great price beating out other competitors. He was very professional, gave great advice and made the entire process easy to follow and understand. I highly recommend this team."
We responded:
"Thank you Paul!"
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Doug Groebner

June 10, 2025

5  out of  5
rating by Doug Groebner
"I had been dragging my feet in seeking a new insurance agent and after receiving my recent renewal notices just had to do something, I started on a Saturday afternoon by seeking a quotation on State Farm's website and Ryan from the Thad Hamilton Agency called me by 9:30 Monday morning. It is now mid afternoon Tuesday and the process is complete and my new auto, umbrella and homeowner's policies are being put in place. Ryan made this process as simple as it could be. He was very helpful and responsive, cheerfully answered all of my questions and followed up effectively. Plus, I am saving a lot of money! I look forward to working with Ryan and the Thad Hamilton State Farm Agency."
We responded:
"Thank you for reviewing our State Farm office Doug! We’re thrilled to know you had a positive experience and promise to keep doing everything we can to keep your satisfaction this high. Thanks again for the shout out! "
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Chris Reed

May 28, 2025

5  out of  5
rating by Chris Reed
"Thad and his team are amazing. They were upfront and honest and didn't try selling me on coverage. They listened to what I wanted and got me a great deal. I had another insurance company that I was with for years, and Thad and his team saved me $130/month in just a few minutes. If you are looking for honorable and trustworthy insurance agents, you need to go with these guys. Hands down, the best experience I have had shopping around for insurance."
We responded:
"Thank you for your 5-star review Chris! We really appreciate your words, and I look forward to talking to you soon!"
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Nichole Eggers

May 23, 2025

5  out of  5
rating by Nichole Eggers
"Excellent customer service and Ryan found us a great deal on home and auto insurance when no one else could or would. Ryan is a great communicator and very responsive. I don't know why we left years ago, but we are so glad to be back with State Farm and Todd Hamilton's team."
We responded:
"We appreciate your review and really happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jim Lawrence

May 21, 2025

5  out of  5
rating by Jim Lawrence
"Thad Hamilton’s State Farm agency is absolutely top notch! Kathy and Ryan give the absolute best in service and expertise - they are responsive, attentive, accurate, and knowledgeable. I feel very secure knowing our insurance is in their hands. If you are in need of a new State Farm agency, Thad Hamilton truly is the best."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Angelo Calayag

May 9, 2025

5  out of  5
rating by Angelo Calayag
"Amazing customer service from Ryan Kellogg! He has been instrumental with our upcoming move from NC to NE. He made sure to address any questions or concerns we had all the while ensuring we had the best coverage. At no time did we feel pressured, and every communication was informative. We are glad to have found Ryan and State Farm as our insurance agent and servicer. It has been nothing but a pleasure working with him, and we highly recommend State Farm. Again, big shout out to Ryan Kellogg and State Farm."
We responded:
"Thank you for your 5-star review! Ryan does a great job and the whole team is happy to be your good neighbor!"
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Janeen Bourg

April 22, 2025

5  out of  5
rating by Janeen Bourg
"I picked Thad for no particular reason at the time but they have been awesome. His whole team is awesome. Very responsive and always trying to work things out in the best way for their clients. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Hansen

February 26, 2025

5  out of  5
rating by Christopher Hansen
"There’s not a single person in this office that isn’t always willing to help out whenever I need them! I’ve been with Thad for over 20 years and he’s always been there when I’ve needed him. Thad and his team are truly amazing and why I’ve stayed with him, even after moving across town."
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Melinda Schuette

January 29, 2025

5  out of  5
rating by Melinda Schuette
"Jill always takes care of whatever I need promptly. I appreciate the great customer service!"
We responded:
"Thank you Melinda, we appreciate your business!"
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Kyle Burklund

January 23, 2025

5  out of  5
rating by Kyle Burklund
"Quick and competitive quotes along with friendly staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Flame Schoeder

December 31, 2024

5  out of  5
rating by Flame Schoeder
"The team always takes good care of our claims."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeff Taylor

December 18, 2024

5  out of  5
rating by Jeff Taylor
"We recently switched insurance companies, and are just amazed at how lucky we are to have found Thad Hamilton and State Farm Insurance. Just a few months after switching insurance companies, I was involved in a accident and my vehicle was totaled. The Thad Hamilton team were absolutely amazing to work with. They went out of their way to ensure We were taken care of, helping us navigate the process, and ensuring everything was covered 100%. We are absolutely thrilled with the customer service they provide everytime we call them!! I have never actually met them yet face to face, but they treated us like family from day one! Thank you team Hamilton!, We appreciate you and we highly recommend The Thad Hamilton Agency for your insurance needs!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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William Sutton

December 14, 2024

5  out of  5
rating by William Sutton
"Working with Ryan Kellogg at State Farm was an outstanding experience. From start to finish, Ryan exemplified professionalism, expertise, and exceptional customer service. He provided me with multiple options for homeowners, automobile, and umbrella policies, ensuring I had a comprehensive understanding of each. Ryan was incredibly timely in his responses and went above and beyond to address my unique needs with a level of care and attention that’s rare to find. What impressed me most was his ability to explain everything in clear, factual terms, backed by his deep technical knowledge. He took the time to listen to my concerns and tailor his recommendations to suit my circumstances perfectly. It’s clear that Ryan genuinely prioritizes his clients and their best interests. If you’re looking for someone who combines expertise with a personal touch, I highly recommend working with Ryan. He made what could have been a complicated process seamless and stress-free, leaving me confident and well-protected with my insurance choices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Fries

November 25, 2024

5  out of  5
rating by Linda Fries
"I am so happy at Thad Hamilton’s State Farm Agency. I have been with him for years. He and his assistant Jill, are always so kind and efficient. I love working with both of them! If you’re looking for a great insurance agency and a great company, this State Farm agency is what you’re looking for! Thad will treat you right!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brycen Bushey

November 22, 2024

5  out of  5
rating by Brycen Bushey
"Overall, I’ve been very happy with my experience with Thad Hamilton and Kathy Downing. They are always quick to reply to a message, answer my calls, and are always helpful to help with any questions I have. I absolutely would recommend them to anybody looking for a great insurance agent."
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Alex K.

November 19, 2024

5  out of  5
rating by Alex K.
"Kathy was such a help in getting me set up with a homeowners policy! They were very reasonable with pricing and got me out of a bind. Would recommend these folks to anyone looking for homeowners or any other kind of insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steven Dixon

November 15, 2024

5  out of  5
rating by Steven Dixon
"I left State Farm awhile ago because of price. I am back now because of the service Thad's team provides. Lower costs sometimes come with horrible customer service which i found out, but here you get GREAT service!"
We responded:
"We’re thankful for your feedback! Thank you for coming back to us!!"
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ThatOneNick

November 4, 2024

5  out of  5
rating by ThatOneNick
"So far all my interactions with State Farm, specifically Thad Hamilton and Makayla Winner, have been supreme! Ill send them an email with a question and within that same day I will get a responce with exactly what I need, they are fast and reliable. Couldn't ask for better customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Frank Certa

November 1, 2024

5  out of  5
rating by Frank Certa
""I just want to really recommend this agency! Ryan was very courteous to deal with and he answered all my questions quickly. I also signed up for Renters Insurance and the price was still cheaper than my previous carrier - which only had full coverage (no renters). Thank you so much!""
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority, and we look forward to working with you in the future!!!"
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Jackie Grant

October 16, 2024

5  out of  5
rating by Jackie Grant
"They were so easy to work with and they saved me tons of money!! I would recommend them to everyone!!"
We responded:
"Thanks Jackie and welcome!"
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Chance Notaro

September 27, 2024

5  out of  5
rating by Chance Notaro
"Makayla helped me so much! She saved me money from my last insurance and made the transition as seamless as possible."
We responded:
"Thank you, Chance! Makayla does a great job for our customers and our team is blessed to have her on board!!"
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Veronica Amaya

September 23, 2024

5  out of  5
rating by Veronica Amaya
"I just want to recommend this agency, Ryan was very courteous and answered all my questions when obtaining my car insurance, in addition to having a very good price. Thank you."
We responded:
"Thank you Veronica, we're glad you came our way!"
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Tyler Moore

September 6, 2024

5  out of  5
rating by Tyler Moore
"I always have a great experience when working with the folks in this office! They are great people who really care and answer any questions I might have. Thank you again! I appreciate your support. The staff at this office is so friendly and helpful! I appreciate them always being available and supportive with any questions I may have. Great doing business with people who care! I Highly recommend!"
We responded:
"Thank for the shout out Tyler! We have always sincerely enjoyed working with you and your family! Take care."
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Eric Wicherski

September 3, 2024

5  out of  5
rating by Eric Wicherski
"I had an interesting situation. I had to file a claim on a car that was deemed a total loss. I was offered an amount for the claim that was fair, and I took it. Based on that amount; while waiting for the money, I purchased another car based on the amount I was set to receive. Several days later I was sent another settlement for a much lower amount. In processing the claim, State Farm (claims department in Arizona) interpreted the title incorrectly. This did not sit well with me or Thad and his staff. Before I had even called Thad, he was already working on getting this fixed. Even on his day off, calling people higher up, explaining my situation and what transpired. Working tirelessly to fix what was a gut-wrenching experience for his customer. Within hours, I received a phone call from a major supervisor who apologized for this and told me they were going to reinstate the original amount. Within a few minutes I was sent links to input my info to receive the original settlement amount. One of the best parts of his office is people actual answer the phone. The people who answer the phone can get you the information you need. Always refreshing. Thad and his staff refused to accept this mix up and did not stop until it was resolved."
We responded:
"Thank you Eric, I genuinely appreciate your words. Sometimes things don't work out, or frankly just get messed up. We try to just work through it and make things right. And shout out to you as well for being patient, yet persistent in this whole thing! "
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Carissa Seretta

July 12, 2024

5  out of  5
rating by Carissa Seretta
"Everyone at this office is amazing, kind, and helpful! I had to do back to back claims and they were so kind and understanding! They even let me cry on the phone over it all! 100% would recommend!"
We responded:
"Thank you, Carissa!"