Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kathy Weller

May 10, 2023

5  out of  5 rating by Kathy Weller
"We've used Thad Hamilton State Farm for about a year and have been absolutely delighted with the level of service as well as the price! We switched from another carrier at my brother's recommendation and boy was he right. Our car insurance premium is about half what it was before. We have since migrated our homeowners and RV insurance and added jewelry coverage. We usually talk with Kathy Downing when we call. She (and everyone at this firm) are so prompt to return calls and always helpful, courteous, and professional. What more could you ask for?? Nothing. Couldn't be happier!"

Jessie Blankenship

April 21, 2023

5  out of  5 rating by Jessie Blankenship
"If I could give Thad and his staff 5000 stars I would! I have had multiple different policies through his office over the last 20 years. Car, Homeowners, Renters, and Life. I have complete faith in Thad and know he always has my best interest in mind! Jill is a constant shining star anytime I call. Most of my family members have switched for their insurance needs and have been “over the moon impressed” at the service and coverage! Anytime I have any questions or concerns, they quickly put me at ease and take care of everything! If you’re shopping insurance, look no further, you won’t be disappointed!"

Dena Ostergaard

April 20, 2023

5  out of  5 rating by Dena Ostergaard
"I have used Thad for many years. Jill in the office is a Rock star and is always extremely helpful!"

Flavia S

April 20, 2023

5  out of  5 rating by Flavia S
"Kathy is exceptional! She is a wealth of knowledge and provides exceptional service! I recommend working with her and her State Farm office."

Mike Blackburn

March 28, 2023

5  out of  5 rating by Mike Blackburn
"Kathy, is fantastic to work with. Very pleasant to talk to. She always follows up with us if she doesn’t have the answer in a prompt and efficient manner. We really appreciate everything she does."

Elizabeth Clark

March 25, 2023

5  out of  5 rating by Elizabeth Clark
"Thad was great when I made my transition from Gieco to State Farm, but Miss. Kathy is simply AMZING! She gave me some much needed advice/information and walked me through my renters claim flawlessly! I am very thankful I spoke with her today! Highly recommend this crew!"

Kalyn Shepherd

March 13, 2023

5  out of  5 rating by Kalyn Shepherd
"Thad and his staff are amazing! Jill is the best! She answers all of my questions with no problems and explains them to me so I can understand it! Keep up the amazing work!"

Jessey Hicks

March 8, 2023

5  out of  5 rating by Jessey Hicks
"If you are looking for a personal experience when it comes to your Insurance (car, renters and life policies) then I 100% recommend Thad Hamiltons business. My agent was Ryan and he was always quickly responsive, a phone call or email for all of my needs and when he didn’t answer Jill, the receptionist was readily available. This crew is caring and make you feel like family. My husband experienced a car accident recently and I wouldn’t have wanted anyone else to help us through the whole process. They made such a terrible event, stress free from start to finish. I merely answered their questions from there claims specialist and Jill assisted me through the rest. I couldn’t have been more at peace through such a stressful time. This crew is extraordinary, real people operating a Real amazing business, thank you guys for all you do!"

Jacob Saettele

February 9, 2023

5  out of  5 rating by Jacob Saettele
"Jill Brong, is always such an amazing help and beyond patient with all my questions. I would highly recommend this office if you’d like to receive family style service. Thank you for always ensuring my issues are resolved."

Chad G

February 8, 2023

5  out of  5 rating by Chad G
"In the past I've always dreaded dealing with insurance companies but Kathy and Jill have changed that. If I have any questions or issues all I have to do is call one of them and they will take of the rest."

Tavares Linear

January 30, 2023

5  out of  5 rating by Tavares Linear
"Kathy is amazing! I'm a single parent who has been raising 2 teenagers . Kathy has helped me and my 2 kids with the drive safe program and help my kids thru driver ed questions, and accidents the both had. Kathy thankyou for your patience and advise you've given me and my kids."


January 24, 2023

5  out of  5 rating by chubs0420
"Jill brong always does a fantastic job helping me out with changing details and when I setup the insurance"

Matt Wagg

January 9, 2023

5  out of  5 rating by Matt Wagg
"I have been working with Thad, Jill and Kathy for several years and have had great experiences with their team. They genuinely go to bat and help their clients out. I just had to change my policy on a classic car and the process was very smooth and communication was great. Keep up the great work, Team!"

Marcia Brown

December 29, 2022

5  out of  5 rating by Marcia Brown
"Thad, Jill, Kathy, and Ryan make the best team at State Farm! We have been with Thad’s team for over 20 years and can say with confidence – this team is kind, knowledgeable, and experienced. Their patience and willingness to clearly talk through the different policies and options as well as answer any questions is key to excellent customer service. If you are looking for a friendly, well-informed, and thoughtful insurance company and team – look no further! Thad and his team are all-around one of the best!"

theresa per

December 28, 2022

5  out of  5 rating by theresa per
"I had been with another insurance agency for yrs. Jill talked to me about how much more I could save and better coverage. She showed me what they had to offer and I have been with them ever since. Anything I have needed, Jill has always been there to help out."

Kami Schmitz

December 21, 2022

5  out of  5 rating by Kami Schmitz
"I switch to Thad and State Farm after our previous insurance company was dropping 1 of our vehicles. Kathy was able to get us a better rate then what we were previously paying. After adding our new teenage driver to our policy it, we were able to get the best rate with Kathy!"

Casey Lenz

December 19, 2022

5  out of  5 rating by Casey Lenz
"We have had State Farm for years and recommend Thad Hamilton's office to everyone. My husband is in exterior remodeling and always recommends this office. Jill has helped us countless times and has made changes to our policies painless. She really cares about the customer and protecting their livelihood. Thank you Jill and Thad!"

Chris Smith

December 18, 2022

5  out of  5 rating by Chris Smith
"When I switched over to Thad Hamiltons office, Jill was there to guide me the whole way and make the process very smooth. I appreciate all her efforts."

Heather Perina

December 12, 2022

5  out of  5 rating by Heather Perina
"When State Farm wrote the “Like a good neighbor” jingle, they definitely had Jill at Thad’s office in mind. She has always gone above and beyond to help me with whatever I need when I call into the office. Im so glad to have an agent and staff that really do feel like good neighbors."

Allison Thomas

December 12, 2022

5  out of  5 rating by Allison Thomas
"I have worked with Thad and Jill personally and have received incredible customer service. They are both responsive, helpful, knowledgeable and kind. I enjoy working with them! 10/10 recommend."

Justin Lucas

December 10, 2022

5  out of  5 rating by Justin Lucas
"Just signed on with them recently, very prompt, very friendly, very professional. Looking forward to working with them in the coming years."

Ali Stonebraker

November 18, 2022

5  out of  5 rating by Ali Stonebraker
"I have had State Farm for years and I can’t say enough good things about this group. Jill has helped me through so much over the years and always gives me the best advice. They look out for you like you are truly family. I appreciate them more than they know. Thank you all for everything over the years!"

Traci F.

November 17, 2022

5  out of  5 rating by Traci F.
"Thad’s team is the best! They have terrific customer service and provide excellent, sound insurance advice. And they are licensed in Nebraska and Iowa. Thank you to Thad and the Team!"

Sze Tom

November 16, 2022

5  out of  5 rating by Sze Tom
"I would like to commend Kathy and Thad for their patience and assistance in explaining my options and guidance after I had to file a claim regarding my vehicle. They took the time to explain the various options and how it will affect my future premium instead of just a casual yes and no response."

Trevor Pavlik

September 21, 2022

5  out of  5 rating by Trevor Pavlik
"Thad is a great communicator and helped me address any issues I had before hand. He's honest in the best of ways. Ask for him personally and you won't be dissappointed."